This Privacy Policy describes how SendSmiles, Inc. and our subsidiaries and affiliates (collectively "SendSmiles," "we", “us” or "our") handle personal information when you use our websites and other digital properties that link to this Privacy Policy (collectively, the “Site”), our mobile applications (the “App”), participate in our events or activities, receive our marketing communications, or engage with us on our social networks (collectively, the “Service”).
Personal Information We Collect
Information you give us. Personal information that you may provide through the Service or otherwise includes:
Information from third party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as our business partners, such as joint marketing partners and event co-sponsors; and publicly accessible sources, such as social media platforms.
Data collected automatically We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Site and other online services:
Some of our automatic collection is facilitated by:
How We Use Your Personal Information
We use your personal information for the following purposes or as otherwise described to you at the time of collection:
Service delivery. We use your personal information to:
Site operation. We use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing. We and our third party advertising partners may collect and use your personal information for marketing and advertising purposes:
Compliance and protection. We may use your personal information to:
Other purposes with your consent. In some cases we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.
How We Share Your Personal Information
We do not share the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:
Your Choices
Access, Update, Correct or Delete Your Information. You may review, update, correct or delete your personal information in their account by emailing us at care@sendsmiles.com.
Marketing communications. You may opt out of marketing-related emails by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.
Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Privacy settings and location data. Users of our App can disable our access to their device’s precise geolocation in their mobile device settings.
Advertising choices. You can also limit use of your information for interest-based advertising by:
The opt-out preferences described above must be set on each device for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com. Declining to provide your personal information. If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you and we may deactivate your account.
Security
The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
International Data Use
SendSmiles is headquartered in the United States and has affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.
Third Party Sites and Services
The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
Children
The Service is not directed at, and SendSmiles does not knowingly acquire or receive personal information from, children under the age of 13. If we learn that any user of the Service is under the age of 13, we will take appropriate steps to delete that individual’s personal information and restrict that individual from future access to the Service.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have an account linked to a valid email address) or another manner through the Service that we believe is reasonably likely to reach you. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
SendSmiles, Inc.
4212 Technology Court, Suite E
Chantilly, Virginia 20151
Email: care@sendsmiles.com
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4212 Technology Court Chantilly, VA 20151 | Email: Care@SendSmiles.com | Phone: 703-962-7513 | Hours: Monday to Friday: 9am - 4pm, Saturday: 9am - 3pm, Sunday 9am - 2pm