Frequently Asked Questions

Questions? Find your answers here! Send Smiles is always ready to help, so feel free to reach out to us if you still need more information.

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Delivery

Unfortunately, you cannot choose an exact time. We have 3 time slots 10 AM to 1 PM, 1 PM to 4 PM, or 4 PM to 7 PM plus offer 2 hour delivery between 10 am and 4 pm

We deliver seven days a week.

Yes, customers with accounts can modify their order at any time before the delivery window begins.
Customers with accounts can also email customer service for any modification or cancellation. Customers without accounts must email Customer service with their changes.

We accept orders up to 12 months out.

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4212 Technology Court Chantilly, VA 20151 | Email: Care@SendSmiles.com | Phone: 703-962-7513 | Hours: Sunday to Saturday: 9am - 4pm

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