Frequently Asked Questions

Questions? Find your answers here! Send Smiles is always ready to help, so feel free to reach out to us if you still need more information.

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Unfortunately, you cannot choose an exact time. We have 3 time slots for delivery in the Washington DC Metropolitan area 9am-1pm, 1pm-4pm, 4pm-7pm plus offer 2 hour delivery between 9am-4pm Monday-Friday

We deliver 7 days a week in the Washington DC Metropolitan area. We deliver Tuesday-Saturday for national orders.

Yes, customers with accounts can modify their order at any time before the delivery window begins.
Customers with accounts can also email customer service for any modification or cancellation. Customers without accounts must email Customer service with their changes.

We accept orders up to 12 months out.

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4212 Technology Court Chantilly, VA 20151 | Email: | Phone: 703-962-7513 | Hours: Monday to Friday: 9am - 4pm, Saturday: 9am - 3pm, Sunday 9am - 2pm

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